PURPLE LEAF UV Resistant Left-right Tilting Patio Umbrella Swivel Outdoor Umbrella
Purple Leaf GardenPurple Leaf Garden
3.0

PURPLE LEAF UV Resistant Left-right Tilting Patio Umbrella Swivel Outdoor Umbrella

USD 319.00

Description

PRODUCT OVERVIEWFEATURES● Swivel & Rotation Design: The cantilever umbrella rotates 360° and features a canopy that tilts both left and right, offering enhanced flexibility. With 6 adjustable positions, it provides optimal shade from all angles, ensuring a comfortable outdoor experience all day long.● UV Protection & Fade-Resistant: The fabric provides durable UV50+ protection, blocking 98% of UV rays. With AATCC Level 4 colorfastness, it resists fading and ensures long-lasting sun protection.● High-Quality Fabric: Crafted from 240gsm heavy-duty fabric, this pool umbrella is highly durable, wate resistance, UV-resistant, and tear-resistant, making it ideal for areas that demand high-quality, long-lasting fabric performance.● Sturdy Frame: The rust-resistant, weatherproof all-aluminum frame is durable and bend-resistant, while eight heavy-duty ribs provide excellent stability and enhanced wind resistance.● Easy to Install: We provide clear and detailed installation instructions and a complete set of tools required for installation, making the installation process easy and allowing you to have a quick and efficient experience.● Customer Service: 3 years for fabrics and 1 year for components. Customer satisfaction has always been our aim, if you have any questions, please feel free to contact us, we will provide you with a good solution.Email: umbrella@purpleleafgarden.com.● Warmly Note: The base in picture is NOT INCLUDED, you need to purchase the weighted base separately. Please choose the right umbrella according to your outdoor space size.1. 8' x 10' umbrellas please purchase the base :ZY05ALFGYBS-75. 10' x 10' and 9' x 12' umbrellas please purchase the base :ZY05ALFGYBS-100. 11' x 8' umbrella please purchase the base :ZY05ALFGYBS-120.2. Recommended patio umbrella covers in multiple colors and sizes.3. Umbrellas should be covered and stored late at night or in extreme weather conditions to extend the life of the umbrella. HIGHLIGHTS WEIGHTS & DIMENSIONSSize(FT)10x10 FT9x12 FT11x18 FT8x10 FTGross Weight(LBS)66.44 LBS65.23 LBS66.03 LBS65.12 LBSUmbrella Height(FT)8.89 FT8.53 FT8.46 FT8.46 FTSuitable Weighted BaseZY05ALFGYBS-100ZY05ALFGYBS-100ZY05ALFGYBS-120ZY05ALFGYBS-75 SHIPPING & RETURNShipping time & delivery timeWe usually ship items within 24 - 48 hours after confirmed payment. (in business days)In general, we ship via Fedex or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed.In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.Free shipping policyAll of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees.In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States.We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses.About tracking logistics informationWe’ll send you the delivery time by email. For any further information, please feel free to contact us: umbrella@purpleleafgarden.comIf you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed.Keep in mind:1. Tracking is not available for orders that are in a Processing status2. Tracking can take up to 48 hours to update after an order is shippedAbout damaged packages and defective items upon arrivalWhen you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised:1. Take pictures reflecting the damage or defect clearly.2. Then please email us at umbrella@purpleleafgarden.com immediately and attach the photos.3. We will contact you and try our best to find the best solution.4. Attention please, do not throw away the boxes or packaging materials, otherwise, your request of return or exchange will not be accepted.Additional InformationWe process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we’ll process and ship the order the next business day. We do not deliver on Sundays or holidays.About tracking information stagnationWith the surge in demand from shipping companies in the US, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays. SERVICE & WARRANTYDear customerswe guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties.1.Customer ServiceOur customer service team will respond within 24 hours. We offer a 3-year warranty for the polyester fabric and a 1-year warranty for the component (umbella cover is included). You can contact our exclusive Purple Leaf customer service team for assistance before and after your purchase.2.Accepted Return30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse：3495 DONALD LEE HOLLOWELL PKWY, STE116, ATLANTA GA, 30331 USA.If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.The customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars.Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge.Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.3.Not support the return(1) Return is not acceptedwhen damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc.Returns will not be accepted for OPEN BOX products.(2) Arrived damageIf the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund.(3) Missing partIf your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund.(4) Doesn't work or defectiveWhen you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation.(5) Incorrect Package SentIf the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you.4.Return Confirmation(1) Contact us purpleleafservice2@gmail.com to get a return shipping label. submit order , a clear picture or video, and shipping packaging to confirm your return is accepted.(2) When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you.(3) Your package will be returned to 3495 DONALD LEE HOLLOWELL PKWY，STE116，ATLANTA GA，30331 USA.5.Refund and Compensation Process(1) PayPal refunds may take up to 24 hours to process and appear in your account.(2) Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries. Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.More Product RecommendationsPriceSizeFabricLeft-Right Tilting360 Degree RotationUp and Down AdjustableLEDShapeWeighted Base UV & Tilting Patio Umbrella Shop Now$349~$37910x10/9x12/11x8/8x10 FTYard Dyed Polyester FabricYesYes6/7/8 HeightNoSquare/Rectangular3 Colors UV Resistant Economical Umbrella Shop Now$259~$3998x8/9x9/10x10/9x11/10x13 FTYard Dyed Polyester FabricNoYes5/6 HeightNoSquare/Rectangular5 Colors Single Top White Umbrella Shop Now$269~$4298x8/9x9/10x10/9x11/10x13 FTYard Dyed Polyester FabricNoYes5 HeightNoSquare/Rectangular9 Colors Deluxe Tilting Patio Umbrella Shop Now$279~$4698X8/10x10/8x10/9x12/11x8 FTYard Dyed Polyester FabricYesYes5 HeightNoSquare/Rectangular4 Colors Solar LED Patio Umbrella Shop Now$49910x10 FTYard Dyed Polyester FabricNoYes5 HeightYesSquare6 Colors

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The gazebo has two rails to adjusted the state of the netting and curtains as desired. 【Double Top Design】Double top vented roof for optimum airflow and comfort, helps withstand strong wind. 【Drainage System Design】Reasonably sloped roof designed to allow water to drain quickly, and the water gutter design of this hardtop gazebo ensures rainwater flows out of the edges of the frame and poles. 【Valid Warranty】We offer limited time warranty against manufacturing defect for our product: 5 years warranty on the hardtop roof, 2 years warranty on the curtain and netting, 1 year warranty on the frame constructions. 【Attention❗】We advise third-party installation service providers. Click this button for details if needed. Anchor the gazebo as soon as finish the installation. As the purchaser of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require permission. HIGHLIGHTS PURPLE LEAF Outdoor Hardtop Gazebo is the perfect addition to your backyard decor, it offers a large shade and gives efficient protection from bright light, sun's rays and harsh heat. The netting and curtains keep out bugs and allow you to enjoy outdoor entertainment with your family and friends. Especially a 12x20 gazebo, which can provide even more space. it'll become the favored place to relax, dine, and enjoy conversations. Place on your patio for years of enjoyment now! Superior Quality Solid Construction Weather Resistant Corrosion Protection Upgraded Curtain Tear Resistant Water Repellent Fade Resistant Light Strings Two Colors Options Durable and Long-lasting Safety Voltage More Details Triangular Design Triangular diagonal patt and 4.8" x 4.8" x 7" poles form a stable frame. The design features the reinforced cornerfor added stability and premium look. Unique Water Gutter Design The unique water gutter design allows rainwater to flow from the edge of the top frame into the pole and then to the ground. Reduce troubles during the rainy season. Curtain and Netting Both Included High-quality and removable polyester nettings and curtains protect you from UV rays on all sides and also create a private space for you and your family. Product information Notifications Color Bronze Material Aluminum frame galvanized hardtop roof Fabric Yarn dyed polyester Wind Rate 40mph Snow Load Capacity 2500LBS Using Occasion Perfect for outdoor occasions, such as weddings, parties, grills, dining, leisure, hot tub, and corporate events. Disclaimer Furniture and weights NOT INCLUDED. All the installation service from order page is from thrid party! Installation requirements 2-3 people are required to assist in the installation. Ladder and gloves are required for installation. Attention As the purchaser and/or installer of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require a permission. Installation Services Gazebo can be difficult to install, we make it easy for you with qualified technicians. You can click the installation service "Book Now" above, and then you can enter the official website and get a quotation by filling in corresponding information. Dimensional variances Please note that due to the nature of our manufacturing process, there may be slight dimensional variances in our products. We make every effort to ensure consistency and quality, but given the unique nature of our items, there may be ±5 inches minor differences in size. We do not accept free returns within a reasonable dimensional variances. We appreciate your understanding! WEIGHTS & DIMENSIONS SIZE 10' x 12' 10' x 13' 10' x 14' 11' x 13' 11' x 15' 12' x 12' 12' x 14' 12' x 16' 12' x 20' 12' x 24' 13' x 13' 13' x 15' 13' x 17' 14' x 16' 14' x 20' 14' x 24' Roof dimensions(inches) 118 x 143 118 x 157 118 x 167 132 x 157 132 x 179 143 x 143 143 x 167 143 x 190 144 x 240 144 x 289 158 x 158 158 x 181 157 x 204 167 x 191 168 x 235 168 x 289 Foot dimensions(inches) 110 x 135 110 x 149 110 x 159 124 x 149 124 x 171 135 x 135 135 x 159 135 x 182 135 x 226 135 x 280 149 x 149 149 x 173 149 x 196 160 x 183 159 x 226 159 x 277 Gross weight(lbs) 313 339 345 349 387 345 389 438 496 619 376 436 478 476 570 681 Number of hook 3 3 3 3 3 1 2 3 3 3 3 3 3 3 3 3 Maximum load of hook(lbs) 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Number of package(boxes) 5 4 5 5 5 4 6 6 7 7 5 7 6 7 8 7 Number of columns 4 4 4 4 4 4 4 4 6 6 4 4 4 4 6 6 SHIPPING & RETURN Shipping time & delivery time We usually ship items within 24 - 48 hours after confirmed payment. (in business days) In general, we ship via Fedex or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed. Free shipping policy All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees. In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses. About tracking logistics information We’ll send you the delivery time by email. For any further information, please feel free to contact us: gazebo@purpleleafgarden.com If you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed. Keep in mind: 1. Tracking is not available for orders that are in a Processing status 2. Tracking can take up to 48 hours to update after an order is shipped About damaged packages and defective items upon arrival When you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised: 1. Take pictures reflecting the damage or defect clearly. 2. Then please email us at gazebo@purpleleafgarden.com.com immediately and attach the photos. 3. We will contact you and try our best to find the best solution. 4. Attention please, do not throw away the boxes or packaging materials, otherwise, your request of return or exchange will not be accepted. Additional Information We process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we’ll process and ship the order the next business day. We do not deliver on Sundays or holidays. About tracking information stagnation With the surge in demand from shipping companies in the US due to high demand and COVID-19, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays. SERVICE & WARRANTY Dear customers we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties. 1.Accepted Return 30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse：3495 DONALD LEE HOLLOWELL PKWY, STE116, ATLANTA GA, 30331 USA. If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund. The customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars. Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund. If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge. Please ensure to return the item with its original packaging and accessories in the same condition as when you received it. 2.Not support the return (1) Return is not accepted when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc. (2) Arrived damage If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund. (3) Missing part If your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund. (4) Doesn't work or defective When you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation. (5) Incorrect Package Sent If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you. 3.Return Confirmation (1) Contact us gazebo@purpleleafgarden.com to get a return shipping label. submit order, a clear picture or video, and shipping packaging to confirm your return is accepted. (2) When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you. (3) Your package will be returned to 3495 DONALD LEE HOLLOWELL PKWY，STE116，ATLANTA GA，30331 USA. 4.Refund and Compensation Process (1) PayPal refunds may take up to 24 hours to process and appear in your account. (2) Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries. Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.

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PURPLE LEAF Outdoor Hardtop Gazebo for Garden Bronze Double Roof Aluminum Frame Pavilion with String Lights-milky

PURPLE LEAF Outdoor Hardtop Gazebo for Garden Bronze Double Roof Aluminum Frame Pavilion with String Lights-milky

PRODUCT OVERVIEW FEATURES 【Reknown Influencers Certification🎥】The product was rigorously tested by reknown influencers and was highly praised by them for its excellent quality, such as Jeremiah McIntosh、Mabel Garcia 【Strong Resistant】Fade-resistant and rust-resistant galvanized steel top, keeps out bright light and harmful UV rays, makes this hardtop gazebo strong enough to withhold heavy snow. 【Sturdy Aluminum Frame】Triangular diagonal member and bronze powder coated aluminum poles form a stable frame. Rectangular pole bases help to fix easily and install firmly, offering stability in windy conditions. 【Upgrade Curtain and Netting】Comes with UPGRADED yarn-dyed polyester curtains, color fastness up to 2 years. The gazebo has two rails to adjusted the state of the netting and curtains as desired. 【Double Top Design】Double top vented roof for optimum airflow and comfort, helps withstand strong wind. 【Drainage System Design】Reasonably sloped roof designed to allow water to drain quickly, and the water gutter design of this hardtop gazebo ensures rainwater flows out of the edges of the frame and poles. 【Valid Warranty】We offer limited time warranty against manufacturing defect for our product: 5 years warranty on the hardtop roof, 2 years warranty on the curtain and netting, 1 year warranty on the frame constructions. 【Attention❗】Anchor the gazebo as soon as finish the installation. As the purchaser of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require permission. HIGHLIGHTS PURPLE LEAF Outdoor Hardtop Gazebo is the perfect addition to your backyard decor, it offers a large shade and gives efficient protection from bright light, sun's rays and harsh heat. The netting and curtains keep out bugs and allow you to enjoy outdoor entertainment with your family and friends. Especially a 12x20 gazebo, which can provide even more space. it'll become the favored place to relax, dine, and enjoy conversations. Place on your patio for years of enjoyment now! Superior Quality Solid Construction Weather Resistant Corrosion Protection Upgraded Curtain Tear Resistant Water Repellent Fade Resistant Light Strings Two Colors Options Durable and Long-lasting Safety Voltage More Details Triangular Design Triangular diagonal patt and 4.8" x 4.8" x 7" poles form a stable frame. The design features the reinforced cornerfor added stability and premium look. Unique Water Gutter Design The unique water gutter design allows rainwater to flow from the edge of the top frame into the pole and then to the ground. Reduce troubles during the rainy season. Curtain and Netting Both Included High-quality and removable polyester nettings and curtains protect you from UV rays on all sides and also create a private space for you and your family. Product information Notifications Color Bronze Material Aluminum frame galvanized hardtop roof Fabric Yarn dyed polyester Wind Rate 40mph Snow Load Capacity 2500LBS Using Occasion Perfect for outdoor occasions, such as weddings, parties, grills, dining, leisure, hot tub, and corporate events. Disclaimer Furniture and weights NOT INCLUDED. All the installation service from order page is from thrid party! Installation requirements 2-3 people are required to assist in the installation. Ladder and gloves are required for installation. Attention As the purchaser and/or installer of this product, you are advised to consult your local city, municipality and applicable HOA guidelines for guidance on building codes and/or zoning requirements for your area before purchase. This structure may require a permission. Installation Services Gazebo can be difficult to install, we make it easy for you with qualified technicians. You can click the installation service "Book Now" above, and then you can enter the official website and get a quotation by filling in corresponding information. Dimensional variances Please note that due to the nature of our manufacturing process, there may be slight dimensional variances in our products. We make every effort to ensure consistency and quality, but given the unique nature of our items, there may be ±5 inches minor differences in size. We do not accept free returns within a reasonable dimensional variances. We appreciate your understanding! WEIGHTS & DIMENSIONS SIZE 10' x 12' 10' x 13' 10' x 14' 11' x 13' 11' x 15' 12' x 12' 12' x 14' 12' x 16' 12' x 20' 12' x 24' 13' x 13' 13' x 15' 13' x 17' 14' x 16' 14' x 20' 14' x 24' Roof dimensions(inches) 118 x 143 118 x 157 118 x 167 132 x 157 132 x 179 143 x 143 143 x 167 143 x 190 144 x 240 144 x 289 158 x 158 158 x 181 157 x 204 167 x 191 168 x 235 168 x 289 Foot dimensions(inches) 110 x 135 110 x 149 110 x 159 124 x 149 124 x 171 135 x 135 135 x 159 135 x 182 135 x 226 135 x 280 149 x 149 149 x 173 149 x 196 160 x 183 159 x 226 159 x 277 Gross weight(lbs) 313 339 345 349 387 345 389 438 496 619 376 436 478 476 570 681 Number of hook 3 3 3 3 3 1 2 3 3 3 3 3 3 3 3 3 Maximum load of hook(lbs) 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Number of package(boxes) 5 4 5 5 5 4 6 6 7 7 5 7 6 7 8 7 Number of columns 4 4 4 4 4 4 4 4 6 6 4 4 4 4 6 6 SHIPPING & RETURN Shipping time & delivery tme We usually ship items within 24 - 48 hours after confirmed payment. (in business days) In general, we ship via Fedex or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situation the items transfer by Amazon, the tracking number may be delayed. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed. Free shipping policy All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees. In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States. We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses. About tracking logistics information We’ll send you the delivery time by email. For any further information, please feel free to contact us: purpleleafservice2@gmail.com If you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed. Keep in mind: 1. Tracking is not available for orders that are in a Processing status 2. Tracking can take up to 48 hours to update after an order is shipped About damaged packages and defective items upon arrival When you receive your item, please check your package and item carefully. If there is something wrong, the following steps are advised: 1. Take pictures reflecting the damage or defect clearly. 2. Then please email us at purpleleafservice2@gmail.com immediately and attach the photos. 3. We will contact you and try our best to find the best solution. 4. Attention please, do not throw away the boxes or packaging materials, otherwise, your request of return or exchange will not be accepted. Additional Information We process orders Monday-Friday (excluding holidays). If you place your order after the cutoff times, we’ll process and ship the order the next business day. We do not deliver on Sundays or holidays. About tracking information stagnation With the surge in demand from shipping companies in the US due to high demand and COVID-19, we are seeing an increase in tracking and scanning issues where shipping companies are picking up shipments from warehouses but the tracking tags are not being scanned correctly when the shipping companies pick them up. Our carriers are working to eliminate tracking issues and delivery delays. SERVICE & WARRANTY Dear customers we guarantee that all items we sell have undergone strict quality control inspections to ensure you have an excellent product experience. At the same time, our warranty policy can make you rest assured to buy furniture products from us. All items sold by PURPLE LEAF are covered by the following comprehensive product warranties. 1.Accepted Return 30 Day Unconditional Refund Guarantee for Unopened & Unused Items Return warehouse：3495 DONALD LEE HOLLOWELL PKWY, STE116, ATLANTA GA, 30331 USA. If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund. The customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars. Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund. If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge. Please ensure to return the item with its original packaging and accessories in the same condition as when you received it. 2.Not support the return (1) Return is not accepted when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc. (2) Arrived damage If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund. (3) Missing part If your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund. (4) Doesn't work or defective When you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation. (5) Incorrect Package Sent If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you. 3.Return Confirmation (1) Contact us purpleleafservice2@gmail.com to get a return shipping label. submit order , a clear picture or video, and shipping packaging to confirm your return is accepted. (2) When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you. (3) Your package will be returned to 3495 DONALD LEE HOLLOWELL PKWY，STE116，ATLANTA GA，30331 USA. 4.Refund and Compensation Process (1) PayPal refunds may take up to 24 hours to process and appear in your account. (2) Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries. Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.

USD 1439.00

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