Shipping & Returns
Free shipping may be offered on orders above a set threshold, but costs are calculated at checkout and can change without notice. Chamberlain Coffee is not liable for customs, force majeure, carrier issues, or transport strikes; any additional fees are the customer's responsibility. Returns are accepted within 14 days of delivery if items are unused and in original packaging; return shipping is paid by the customer. Defective or damaged items reported within 14 days will be remedied, with EU customers retaining a two‑year statutory guarantee. Refunds or replacements are processed within 5‑7 business days after receipt. International orders outside the US and EU may incur import duties and taxes, which are the customer's responsibility.
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