shipping
After your order ships, you will receive an email with a DHL tracking number. Returns are accepted within 14 calendar days of receipt for both France and international orders. Items must be unused, in original packaging with tags and all accessories, and include the delivery slip. Use the pre‑printed prepaid label (France) or print a DHL prepaid label via the return portal (international). Refunds are processed to the original payment method within up to 14 days after the returned items are received at the warehouse. For assistance, email fashion@jeanpaulgaultier.com during business hours.
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Merchant terms






