Refund policy
Returns are accepted within a standard return window after purchase, provided the item is unused, in its original condition, and in the original packaging. Returns must be initiated through the merchant's return portal or by mailing the item to the designated address. If the original order did not include free returns, the customer is responsible for return shipping costs, which are non‑refundable. Refunds are processed after the returned item is received and inspected; the refund is issued using the original payment method, and the timing for the credit to appear on the account may vary. If a refund is not received, the customer should first verify with their bank or credit‑card issuer and then contact the merchant. Exchanges are limited to defective or damaged items, and must be requested via email. Gift purchases marked as such at checkout may receive a store credit rather than a monetary refund. Shipping times for exchanged items depend on the customer's location, and the merchant recommends using a trackable service or purchasing shipping insurance.
Merchant location terms applyReviewed
Merchant terms
